My Sauna Store
highly values your choice and always provides you the very best of
service and products. With any far infrared sauna purchase we offer a
lifetime warranty for our products. No limited warranty is provided
by My Sauna Store unless your My Sauna Store product was purchased from an
authorized distributor or authorized reseller.
The following units of our
products are covered by Lifetime Warranty
-
Wood
(poplar, furr, cedar, hemlock)
-
Heaters (Ceramic, Carbon)
The
following wear-and-tear items are not covered under warranty such as:
(AFTER 6
MONTH PERIOD)
ATTENTION: In
case of
shipping damage it must be stated on the Bill of
Lading (BOL). You must notify My Sauna Store of any damage to your sauna
within three (3) business days of signing the BOL. Failure to notify
within the established time frame will result in the owner taking
full responsibility for cost of ALL REPLACEMENT PARTS including
shipping and handling fees. Customers are required to include a copy
of the original purchase receipt/invoice inside the return box to
receive replacement product under warranty. An unauthorized return
will be returned to you at your expense.
THIS
PRODUCT IS FOR INDOOR USE ONLY. WARRANTY IS VOIDED WHEN INFRARED
SAUNA IS PLACED IN AN OUTDOOR CONDITION
.
My Sauna Store
works to provide no defects in material and workmanship.
The
given warranty covers only to the original retail or wholesale
purchaser of the sauna and is ended from the moment of transfer of
ownership. The sauna must be purchased and used within one year of
the manufactured date. Customer is responsible of the freight charges
to and from. This includes freight charges for parts shipped to
enable the services of the sauna.
The Customer shall
have no warranty or benefits under this limited warranty if any of
the following conditions are applicable: The Product has been
subjected to abnormal use, abnormal conditions, improper storage,
exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect,
abuse, accident, alteration, improper installation, or other acts
which are not the fault of My Sauna Store.
My Sauna Store shall not be liable if the product has been damaged from external
causes such as collision with an object, or from fire, flooding,
lightening, earthquake or damage from exposure to weather conditions,
or improper use of any electrical source, or damage caused by the
connection to other products not recommended for interconnection by
MySaunaStore. Under no circumstances shall MySaunaStore or any of its
representatives be held liable for injury to any persons or damages
to any properties. Specifications are subject to change without
notice.
Following list of products is
offered with extended warranty
|
2 year
|
$299.95
|
|
5 year
|
$499.95
|
|
Lifetime
|
$799.95
|
Additional
Limitations on Warranty
MySaunaStore
warranty does not cover Products which have been received improperly
packaged, altered, or physically damaged. Products will be
inspected upon receipt.
SHOULD
YOU HAVE ANY QUESTIONS ON THE SUBJECT OF THE WARANTY FEEL FREE TO
VISIT THE CONTACT US LINK ON OUR WEBSITE AND YOUR QUESTIONS AND
CONCERNS WILL BE ANSWERED.
My Sauna Store provides lifetime warranty on
wood, controls, and heaters.
Infrared Saunas 
Email 
